RETURN & EXCHANGES

Exchange or returns are only accepted within 7 days of delivery. All sale items are final and are not eligible for returns. To be eligible for a return or exchange your item must be in unused, in the same condition received and in the original packaging. To request a return or exchange, please e -mail the reason of your return or exchange to  shop@cuvalist.com  first before returning your order.

 

The shipping cost for the returning package should be covered by the customers themselves. Once we receive the package and inspect it, we will refund the item cost to the account you used during your purchase. You will be notified via email once the return is processed. Refunds take up to 1-3 business days to post to your bank account.